Outlook supports sending from a secondary connected account for Microsoft owned domains such as @outlook.com, @live.com, @hotmail.com but has not implemented this functionality for third-party domains. This alias will be added to their account as a secondary alias, with the original 3rd party alias will continue to be set up as the primary. Once this step is complete, the user will land in their Outlook inbox and be able to use all Outlook functionality with troubleshooting Outlook startup issues this new email address. You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile.

Microsoft Outlook is one of the most widely used email clients globally, especially in professional and business environments. Outlook also comes with strong built-in security features, making it a reliable choice for managing communication and workflow. We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. Some customers may not be able to see their Profile, Account or Sign Out options when selecting their picture on the top toolbar.

Review your rules to identify any conflicts and resolve them by disabling or adjusting overlapping rules. We love reading your suggestions on new features and feedback about how you use our products! To learn more about how to troubleshooting Outlook startup issues share your feedback, see How do I give feedback on Microsoft Office. Customers using the contact support buttons at the foot of the support pages, or the "email us" links in support Virtual Agent, are unable to open the Help Pane.

These Outlook data (PST) files store user’s data, including email messages, calendars, tasks, journals, etc. Due to the sudden rise of some unavoidable reasons, the PST file can get corrupted or become troubleshooting Outlook startup issues inaccessible, and users need to fix Outlook data files (.pst) to prevent critical disruptions. We have shared everything on the manual and professional ways to fix Outlook data files or Personal Storage Table (PST) in this blog. Also, we go over the stepwise working procedure of both solutions and the reasons behind PST file corruption issues. The Inbox Repair tool or ScanPST.exe is not a convenient way because of multiple restrictions. The best solution to avoid manual challenges and complete this task effectively is the Shoviv Outlook PST Repair Tool.

Anyone who hasn’t opened an email in, say, 60 days should be tagged for a re-engagement email campaign. Sender Certification boosts inbox placement and shows MBPs you meet the highest sending standards. When you try to accept a shared Outlook.com calendar using your Microsoft 365 for business account in Outlook 2016, you might receive the "Something went wrong" error or your sign-in might fail.

While these Microsoft accounts work in other Microsoft products (e.g. OneDrive, Windows, Xbox), they are non-functional when visiting Outlook.com. Outlook.com (the web version of Outlook) and Outlook apps require a 1st party alias (Outlook/Hotmail/Live/MSN) to send and receive email, use calendar, etc. Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox troubleshooting Outlook startup issues tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again.

Keep in mind this does take a while, and it’s usually best done after the user has left for the day. In many organizations, Outlook is one of the most common and core programs that are used from day to day. Fortunately, with the right Outlook troubleshooting strategies, many of the most common Outlook problems are quite straightforward to troubleshoot. Below, you will see some of the most common issues that users run into, and what the most efficient way to troubleshoot Outlook is.

So, we have produced this list of general things to try to resolve your problem in Outlook. Read on to find out how to fix common Outlook problems below. The key to a successful email program is ensuring your messages land in the inbox, not the spam folder. Validity Sender Certification is the industry’s most exclusive email allow-list—helping senders reach more inboxes and bypass key spam filters around the world. Incorrect SMTP parameters are a frequent cause of email sending issues. Your email client needs the correct settings to communicate with the SMTP server.

In case of Outlook crash, re-installing the application is the most recommended method to fix the issue. To access the calendar shared with troubleshooting Outlook startup issues your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Android. If you've already clicked the Accept button in Outlook 2016, you won't be able to re-accept the invitation from another Outlook application. The person who sent you the invitation will need to remove your permissions and then send a new invitation. To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar for Windows 10, or use a mobile device. If you manually type in the secondary connected account email address in the "From" field, the email is sent as "On behalf of" your primary Outlook.com account.