If you do not know where the .pst file is located, follow the steps in fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide/ How to locate, move, or back up your .pst file. If you want to fix PST files using this tool, make sure to have a proper backup of the Outlook PST before processing. You can use the Inbox Repair tool (SCANPST.EXE) to diagnose and repair errors in your Outlook data file. The Inbox Repair tool checks the Outlook data files on your computer to see if they're in good shape.
We have mentioned all the possible troubleshooting solutions to fix the error. If none of the above doesn’t help you to resolve the Outlook stuck on loading profile problem. It’s a sign that your Outlook data PST file is damaged or corrupt. You can opt for the Microsoft inbuilt ScanPST.exe app to repair the Outlook data file. If your PST files are severely damaged, you can go for the PST Recovery Tool.
This should resolve the issue with Microsoft Outlook crashing. If it does not, proceed to the fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide/ next solution. If the Outlook issue "outlook keeps crashing Windows 10" persists. You can proceed with the methods on this list. Once PSTs start climbing past 2 GB, things get shaky. Outlook slows down, crashes randomly, or fails to load entirely.
The free manual solutions to fix Microsoft Outlook keeps shutting down ends here. 5) If you find an .ost file in the current window, right-click the file, and then click Rename. After the update, reopen Outlook to see if it can work correctly. If this still does not work, try repairing MS Office.
It enables you to recover data from damaged OST files and convert them into accessible PST format, preserving the original folder structure and formatting. Moreover, this tool can quickly recover email messages, calendars, tasks and other data from corrupted PST files. It also offers a filter option; users can filter items using different criteria when they want to have only the desired items to process. So, learn how to fix corrupted Outlook data files (PST) without the ScanPST.exe tool. ScanPST mostly validates and corrects errors in the internal data structures of a .pst file.
You can also make PST files a smaller size that won't corrupt as easily. Outlook has a location where you can manually add approved email addresses to the Safe Senders list and ensure they never end up in your junk mail. Outlook has a bug where it repeatedly prompts you for your password, even after you've logged in. This slows down productivity and quite frankly is just a total nuisance. In typical Microsoft fashion, there are also additional rules for certain older platforms that will make you feel very confused about 2FA. We'd be remiss to not tell you there are certain accounts (like Xbox 360) that always require 2FA as well as a special app password.
If you can't find a dialog box open, move on to the next step. You must have at least three user accounts on the computer to complete these steps. This includes the new account you created. If Outlook is in use by fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide/ another process, this information is displayed in the status bar at the bottom of the screen.
To learn more about how to share feedback, see How do I give feedback on Microsoft Office. There is currently no option to revert to the prior behavior, but we would love to hear your feedback to help us with future designs. To learn more about how to send us feedback, please see How do I give feedback on Microsoft Office. Please install the Windows 10 Fall Creators Update to fix this issue. Outlook 2016 freezes when you try to preview an Excel file that's attached to an email.
Once you click the repair button, the Outlook Inbox Repair Tool will scan and repair the .pst file for the email account with problems. Finally, restart Outlook for the .ost files to be regenerated. Although the files are fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide/ very robust, they can sometimes become corrupted and eventually stop working.
Furthermore, we will be going to describe to you the numerous Outlook Errors that are shown in MS Outlook and their fixes. fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide/ The fact of the matter is, Outlook doesn't always cooperate with your computer other applications. If you're tired of different bugs slowing things down or dealing with corrupted files, we are happy to show you how Mailbird can give you a better experience. Take a look at the following instructions for smaller files that have been corrupted, or large files you want to prevent from corrupting. The good news is that Outlook has a built-in tool to scan for corrupted files.
ProcedureExit Outlook.Open a Run dialog box. ...Type Outlook /safe, and then click OK.If the issue is fixed, click Options on the File menu, and then click Add-Ins.Select COM Add-ins, and then click Go.Click to clear all the check boxes in the list, and then click OK.Restart Outlook.Jun 25, 2025
Not something you want to take on lightly, but sometimes you have to. Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one. Microsoft has its own tool for automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps.